We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account.
Usually the product will be delivered within 6-7 business days. In case the product you have ordered has been shipped but not yet received to you within 14 days you can cancel the order the amount will be refunded once we receive the product back from the courier company. Typically refunds are processed in less than 10 working days.
Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card account as that is managed by the Cardholder’s issuing bank.
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
You can cancel the order before the shipping has been done. Your entire amount will be refunded.
For cancellation, you can mail us at firstname.lastname@example.org or free to call us +91 98460 32 868.
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.
Bible Planet has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Bible Planet and accept Bible Planet decision regarding the cancellation.